Our Guarantee/Free 30-day preview
Active Parenting Publishers offers a 100% unconditional guarantee. If at the end of the 30-day preview period you're not completely satisfied, just return the materials for a credit or complete refund. You pay only the return shipping charges.

Materials must be in good condition upon return. Please return previews by a trackable method—UPS or USPS signed receipt. Questions? Please contact Customer Service at 800-825-0060 or cservice@activeparenting.com.

Shipping & handling charges
Delivery time:
Please allow 8 working days for normal delivery. Overnight and two-day air are available at an additional charge—please specify in the comments field as you check out.

Fees, continental United States:
A 10% shipping & handling fee will apply to products; $6.95 minimum. Unless otherwise requested, all orders are shipped via UPS Ground to street addresses within the continental United States. You may enter special shipping requests in the message area of the checkout screen.

Fees, International:
For destinations outside the continental United States, actual shipping is charged using 2-day air unless specified, plus a 5% handling fee. If you would like an estimate of the shipping charges before completing your order, please send an e-mail to cservice@activeparenting.com or call 770-429-0565 and press 1 for Customer Service.

Shipping to APO/FPO:
Shipping to military addresses is via United States Postal Service Parcel Post. Priority Mail available for an extra charge.